Patient Information

It's normal to feel anxious about a hospital visit. Please know you’re not alone. You will have an entire healthcare team focused on your safety and well-being. We also encourage you to read our Patient and Visitors Guide. The information will be useful for you and your family.

  • Preparing for your arrival
    1. Remember to bring insurance cards, a form of ID, and any other important documents, such as power of attorney, that you may need or were asked to bring. If any paperwork was given to you to complete prior to your arrival, please have it filled out and bring it with you.
    2. Please dress in loose, easily-removable, comfortable clothing as you will be changing into a hospital gown in the pre-operative area.
    3. Do not bring valuables, and please remove all jewelry prior to arrival. We do not have any way of securing personal valuables while you are in surgery.
    4. Please do not wear make-up, perfume, hairspray, body lotion or powders. The use of anti-perspirant or deodorant is acceptable.
    5. If you wear eye glasses, contact lenses, hearing aids or dentures, please bring a personal carrying case to hold these item(s) during surgery. Wills Eye Hospital cannot be held responsible for damaged goods not stored properly in a case.
    6. If you were previously contacted by your physician or his/her office about a co-pay due for services, please be prepared to pay that amount upon arrival at the time of registration. (We accept cash, personal checks, debit cards and all major credit cards.)
  • Preparing for Surgery

    Pre-Operative Instructions

    Please be advised: You will receive a call from one of our nurses the day before your surgery (Friday if you are a Monday case) between the hours of 11:00 a.m. and 5:00 p.m. Please note that this time may be left on your home or cell answering machine or voice mail. If you have any further questions or need clarification of which medications to take or if you do not receive a phone call with your preoperative arrival time, please call 215-928-3100.

    What You Need To Know About Your Medications

    1. Morning blood pressure and heart medications should be taken with a small sip of water if these medications are usually taken in the morning. However, we do not want you to take any medication that is a diuretic or “water pill” such as hydrochlorothiazide (HCTZ) or lasix (Furosemide) or any medication that may be combined with these medications.
    2. If you are a diabetic and take oral medications or use insulin please do not take or use these medications the morning of your procedure. If you use insulin the evening before the procedure, please contact your primary medical doctor to determine if you should reduce the amount of insulin you use. Not eating in the morning and taking the regular dosage of insulin the night before surgery may allow the blood sugar to decrease to low levels.
    3. If you currently take aspirin, coumadin, ibuprofen or any other nonsteroidal anti inflammatory (NSAID) medication or blood thinners, please contact your primary medical doctor to determine if you should continue taking these medications. These medications decrease the clotting ability of the blood and therefore must be stopped prior to many surgical procedures.
    4. Please bring all medications currently taken with you on the day of surgery for anesthesia to review; this includes any eye drops currently used. Even those medications taken the morning of the procedure should be brought along for review.

    Eating and/or Drinking Before Surgery

    Do not eat or drink anything after midnight of the night before your procedure. This includes no gum, candy or mints. A small sip of water is allowed only for those patients taking morning medications.

    CHILDREN are exceptions to this rule. Please use the following guidelines:

    ​Infants 6 months to 2 years old. These children may have:

    • Milk up to 8 hours before their scheduled arrival time
    • Breast milk up to 3 hours before their arrival time
    • Clear liquids, such as water and apple juice, up to 2 hours before their arrival time. (NO ORANGE JUICE)

    Children 2 years to 5 years old. These children may have clear liquids, such as water and apple juice, up to 3 hours before their arrival time.

    Children 5 years to 9 years old. These children may have clear liquids, such as water and apple juice, up to 4 hours before their arrival time.

    Children 10 years old and up. These children may have clear liquids, such as water and apple juice, up to 8 hours before their arrival time.

  • Preparing for Discharge

    You are required to have an adult (someone over 18 years old) to arrive with you, stay during your procedure and then take you home.

    Public transportation is not an acceptable form of transportation home from the surgical center.

    If someone is not available to stay at the center during the surgical procedure, a ride by a friend or relative will be acceptable.

    Please come to the center with the name and telephone number(s) of the individual who will escort you home. This person will be contacted prior to your surgical procedure to confirm that they will be picking you up from the center. However, your procedure will be cancelled if your ride cannot be contacted.

    If arriving by car please park on the 7th floor (roof top) of the Walnut Towers parking garage located adjacent to the Wills Eye Hospital building. Entrances to this garage are accessible on both 8th and 9th Streets between Walnut and Locust Streets or from Walnut Street on the left before 9th Street.

  • in-Patient Services

    Wills Eye offers state-of-the-art in-patient care focused solely on eye conditions. We are open 365 days a year, on a 24-hour, 7-day per week basis.

    Our in-patient suite features the innovative design of proximity. While receiving personalized treatment in our warm and comfortable rooms, our surgeons, anesthesiologists, and expert nursing staff are available within 100 feet as they work in our world-renowned operating rooms.  You won’t find better eye care anywhere.

    Wills Eye Hospital
    840 Walnut Street
    Suite 700
    Philadelphia, PA 19107

    Main Tel. #: (215) 928-3100

    In-Patient Nursing Station: (215) 928-7146

    Fax: (215) 928-3006